FAQs

What is Andercore?

 Industrial supply, powered by AI – delivered with speed, reliability, and transparency. We connect global supply with local demand across Europe in energy, infrastructure, and construction materials. Simple, fast, predictable.

What materials can I buy on Andercore?

 We offer materials in the categories of infrastructure, energy, and construction. New segments are added every quarter.

How fast can I get a quote?

You receive instant quotes in the app or within minutes through WhatsApp, phone, or email.

How does Andercore guarantee availability?

 Our AI checks real-time stock, purchase orders, and historical data to show only what is available and ready to ship.

Is delivery reliable?

 Yes. We work with vetted 3PL partners and monitor every step from factory pick-up to last-mile delivery.

Can I order through WhatsApp, phone, or email?

 Yes. All channels sync automatically into your profile, so you always have one clean record.

Do you offer credit or payment terms?

 Yes. Buyers can request financing (payment terms, installments) through our embedded partners. Approval is fast and integrated into the order process.

What delivery options do you offer?

 We support dropship from the supplier, cross-dock operations through 3PL partners, and direct shipments from our network.

Do I need a minimum order size?

 There is no strict minimum, but some categories have pallet or container-based minimu

How do I track my order?

 Your order is visible in your buyer profile. You see pick-up, customs, arrival, and last-mile updates in real time.

How do you handle quality issues or claims?

 Our customer operations team manages claims end-to-end and handles replacements or credits.

Can Andercore help me plan future demand?

 Yes. Our predictive sales engine identifies reorder cycles and notifies you before stock runs low.

Are prices fixed or dynamic?

 Prices reflect real market conditions and supplier availability. You see the same price across channels.

Do you store my documents and order history?

Yes. Every order, certificate, invoice, and delivery document is stored in your account.

What makes Andercore different?

You get global procurement, predictable logistics, and AI-based forecasting in one place.

Why should I work with Andercore?

 You gain access to an active buyer base across Europe with stable, predictable volumes and clean demand planning.

How do purchase orders work?

 We place clear and predictable orders that match our forecast. Payments follow agreed contract terms.

Does Andercore buy on the balance sheet?

Yes. We buy on the balance sheet and also support dropship and cross-dock workflows.

How accurate is your demand forecasting?

 We use AI models that analyze buyer behavior, seasonality, local market data, and trading history to create reliable forecasts.

How do I integrate my catalog or stock?

 You can upload your catalog or connect by API or using our AI stack. We support full SKU mapping, including attributes and certifications.

Do you require exclusive agreements?

 Not always. Some categories benefit from structured programs, but exclusivity is not a default.

What compliance documents do you need?

 We collect certificates, test reports, technical sheets, and factory data. Our compliance team guides you through each step.

How are payments handled?

 Andercore pays suppliers reliably based on the contract. We manage buyer collections and financing internally.

Which markets does Andercore cover?

We operate across Europe and selected GCC markets.

How visible is my brand?

 You choose. Some suppliers remain behind the operator layer. Others prefer co-branded exposure.

Can I set minimum order quantities?

 Yes. MOQ rules can be configured per category or per SKU.

Do you handle logistics end-to-end?

 Yes. Andercore coordinates global transport, customs, warehouse operations, and last-mile delivery

How do you manage returns or damaged goods?

 Our claims process covers inspection, documentation, and resolution. Suppliers receive clear reports.

How do I monitor performance?

 Suppliers receive monthly reports that include volume, forecast accuracy, category performance, and logistics metrics.

What makes Andercore a strategic partner for suppliers?

 You gain stable demand, predictable payments, deep market access, clean data, and a partner that operates with discipline and transparency.

Streamline Your Industrial Supply Chain.

Use AI-powered wholesale to connect global supply with local European demand—fast, reliable, and transparent.
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